Refund policy

Last updated November 12, 2026

30-day return requests

You may request a return within 30 calendar days after delivery. Contact calhounjan70@gmail.com with your order number and the item you want to return. We will provide return instructions and the correct return address. Please contact us before sending an item back.

Return condition

For a change-of-mind return, the item must be unused, clean, undamaged and complete with its parts and original packaging where reasonably possible. Please include proof of purchase. Trying an item briefly to inspect its fit does not affect any rights you have under applicable law.

Return shipping

You pay return shipping for a change-of-mind return. If we sent the wrong item or the item arrived damaged or defective, contact us with photos so we can arrange an appropriate replacement or refund and cover reasonable return shipping where a return is required. We do not charge a restocking fee.

Refunds

We will inspect a returned item and notify you of the decision within 5 business days after receipt. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the credit. Original shipping fees are refundable when the return results from our error, damage or a defect, or when required by law.

Cancellations and exchanges

Contact us promptly to request a cancellation. We can cancel an order if it has not entered dispatch. After dispatch, use the return process. For an exchange, contact us to arrange the return and a separate replacement order.

Your rights

These terms do not limit rights or remedies available under applicable consumer law. Contact calhounjan70@gmail.com if a delivery, return or refund needs our attention.